Privacy Policy

1. Introduction

Kempinski Residences Miami Design District ("we", "us", "the Development") is committed to protecting the personal information of everyone who interacts with this website and our sales team. This policy explains what data we collect, why we collect it, how it is used, and the rights available to you.

By using this website or submitting an inquiry through any of our channels, you acknowledge that you have read and understood the practices described here.

2. Information We Collect

We may collect the following categories of information:

• Contact details — name, email address, telephone number, and postal address provided through inquiry forms or direct communication.
• Purchase and interest data — residence preferences, budget range, timing, and broker representation details you share with our sales team.
• Website usage data — IP address, browser type, pages viewed, time spent on pages, and referring URLs, collected automatically through standard web analytics and cookies.
• Communications — records of correspondence between you and our team, including emails and call notes, retained for service continuity.

We do not collect sensitive personal data (such as health information, government identification numbers, or financial account credentials) through this website.

3. How We Use Your Information

Information collected is used exclusively for the following purposes:

• Responding to inquiries and scheduling sales gallery appointments.
• Providing information relevant to your stated interest in the development, including availability updates, floor plan documentation, and event invitations.
• Improving the performance and relevance of this website.
• Complying with applicable legal and regulatory obligations.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Sharing of Information

Your information may be shared with the following parties, solely in connection with the purposes listed above:

• Sales and brokerage partners — ISG World, acting as exclusive sales agents for the development, may receive and process your inquiry data.
• Technology service providers — companies that host, maintain, or support this website and our communications infrastructure, operating under confidentiality obligations.
• Legal and regulatory authorities — where required by law, court order, or governmental request.

5. Cookies and Tracking

This website uses cookies and similar technologies to understand how visitors interact with our content. These include session cookies (deleted when you close your browser) and analytics cookies (retained for a defined period to track aggregate usage patterns).

You may configure your browser to refuse cookies. Doing so may affect the functionality of certain pages but will not prevent you from accessing content or submitting inquiries.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Inquiry records are typically retained for a period of five years from the date of last contact, unless you request earlier deletion.

7. Your Rights

Subject to applicable law, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information, subject to any legal retention obligations.
• Withdraw consent to marketing communications at any time by contacting us directly or using the unsubscribe link in any email we send.
• Lodge a complaint with a relevant data protection authority if you believe your rights have been infringed.

To exercise any of these rights, please contact us at: sales@kempinskimdd.com

8. Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, or disclosure. Our website uses encrypted connections (HTTPS) for all data transmission. No method of electronic storage or transmission is completely secure; we cannot guarantee absolute security but commit to prompt notification in the event of a confirmed breach affecting your data.

9. Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies independently before providing any personal information.

10. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or applicable law. Material changes will be posted on this page with a revised effective date. Continued use of the website following such changes constitutes acceptance of the updated policy.

11. Contact

Questions or requests regarding this policy should be directed to:

Kempinski Residences Miami Design District
Sales Gallery — 455 NE 38th St, Miami, FL